Customer Testimonials
I had an awesome, hassle free experience purchasing my new Maverick! Everyone at Spitzer is so friendly & helpful! Will definitely be back!
Good sales people and great service department and would recommend them to anyone looking for a new vehicle
All the people in dealership very nice polite and professional. My salesman. Rick Straub was very knowledgeable about vehicles.
Worked with Rick at Spitzer. He made the experience easy and was able to help me take home my perfect car.
Worked with Rick. He was great and easy to work with. Walked me through the whole process of buying my first car.
Rick Straub was fantastic, he was a person we felt very comfortable with
Very professional and efficient, John, Jason and Nathan were very helpful and accommodating, was a pleasure doing business there. It’s nice to have a local dealer be so professional!
We traveled 2 hours to buy our car at xx. Marys Spitzer, and it was absolutely worth it! We fell in love with the car, and the entire experience was excellent. The manager welcomed us warmly, John and Matt was very accommodating, answered all our questions, and made sure everything was perfect. Thank you for making our car-buying experience smooth and enjoyable! Highly recommended!
Professional great service like my Fords. Very pleased with all the staff, sales, service, parts.
The salesperson (Amanda) I dealt with was very profesional, knowledgeable and helpful. I would highly recommend. The rest of staff at the dealership was very friendly and professional as well.
Everything was on time with no wait or delay for service. I was treated respectfully and everything was fully explained before and after.
We purchased a 2025 Ford Bronco Outer Banks Sasquatch addition from the team at St Mary’s Spitzer Ford. Jason, John and Nathan did a great job making our experience enjoyable. They were accommodating and reasonable. Thanks again we love the Bronco.
Rick and John were great to work with! They both helped me get my new car! It was a very pleasant experience. And while I was signing paperwork Rick cleaned out my old car for me! That was EXTREMELY helpful! Thanks to both of you for all your extra work on getting my car!
Highly recommend Rick! He was friendly, honest, and easy to work with. He made the car-buying process simple, quick, stress-free and answered all my questions. Great customer service from beginning to end!
Everyone was great to deal with. Had to go through a few hoops for my vehicle though
Thanks Steve, Matt and John for a great experience! My new car is great! Recommend!
Great dealer. People are very happy to help and appreciate you and your business. Great dealership
Appointments are very easy to setup. The pickup and delivery to work or home is very convenient. The garage always keeps you up to date on where they are in the process and any thing they encounter.Taylor did an excellent job explaining the coverage.
It was a welcoming, thorough, and time efficient experience. They worked diligently to make sure we found the best car for our daughter in our price point.
Amazing staff with easy interaction and timely repairs Been servicing here for the last 16 years. Can't beat it!
They worked with me over the phone since I live 2 and half hours away. Everything was ready to go when I got there. Great experience!!!
Spitzer Ford xx Marys and especially Jason Herbstreet were outstanding in every aspect. Going out of the way to find a car that I desired. Making sure the car was ready for me. Jason is an outstanding member of Spitzer.... will continue to work with him on future sales
Very helpful and they got the job done that the dealership I bought the truck from couldn’t. All very nice
Rick did a fantastic job at making sure we got into the jeep we wanted, and even went above and beyond doing all the paperwork as much as possible before getting there so it was all ready to go! Will definitely do more business with them in the future.
I was very pleased with the entire experience. Everyone I met was professional and knowledgeable. I never felt pressured at all. This was the smoothest car buying experience I’ve had to date.
Did everything they said they would. Great experience! The Dealership made service easy and the work was done promptly.
Great service and great people. Very friendly and efficient. Highly recommend to anyone. Free coffee.
Friendly, excellent service, had the car prepped and ready when we arrived definitely will consider them for future purchases
So thankful for Amanda! Great Sales Woman! Thank you
I have always had a positive experience at Spitzer Ford! Jeff, Taylor, and the other employees are knowledgeable, friendly, and pleasant to speak to.
Working with Matt was great! He was very helpful and informative about the vehicle I was looking to purchase. He was also very kind and understanding!
They had great communication and service. We were going to be without a vehicle for a couple of weeks and they got us a loaner quickly.
Matt was great to work with. He was very knowledgeable on all different makes and models. I will recommend him to everyone.
The people here are great!! Amanda is a gem!! She does not hesitate to communicate when needed!! John has a great sense of humor! Brianna walked us through financing like the pro she is!! Amanda's son did a phenomenal job of detailing the Bronco Sport before we left to go home with our new purchase!!
Great Experience, answered all my questions and very helpful customer service. Excellent staff wonderful service and will definitely bring my vehicle back for more work in the future.
Rick was great to work with. He and Doug stayed later so my husband and I could make it up after work. He was also great with our kids and offered them snacks/drinks to help keep them entertained throughout the process. He even contacted my husband a couple days later to make sure everything was still good and to see if we needed anything. We will definitely recommend Spitizers of St. Marys and Rick.
Great service all around. Friendly environment. Thank you to everyone from Jason the GM, Matt Murray, Amanda Dresbach, Steve Manginell, John Armstrong and Eli the new salesman. Without any of yalls. I wouldn’t have been confident in purchasing my new vehicle
Matt and John Armstrong were amazing to deal with.The whole team made spending a lot of money enjoyable. I am still surprised that they remember me when what I was looking for came in on trade ,I had been looking for (for months) and stopped in their dealership for maybe 20 minutes.
Sales representative Matt Murray helped my husband get into his new truck. He was very knowledgeable and helped him make a decision on what would meet our family’s needs for a vehicle that had the ability to haul our camper and ,any animals I might get, anything we would need and our growing family. He helped us understand every step of the buying process and made it feel like we were just getting some groceries. I will send my husband here and to Matt Murry for our next vehicle or my first.
Sales representative Matt Murray helped me get into my used Ram 1500 5.7 hemi. He was very knowledgeable and helped me make a decision on what would meet my needs for a vehicle that had the abilities to haul anything I would need and my growing family. He helped me understand every step of the buying process and made it smooth and pressure-free, he worked with me to work out a payment plan that would meet my limit.
It was a very successful experience and all were very helpful. I love my red car!!!
They are all very helpful with getting my new car and waking me through the process.
Friendly and knowledgeable service techs. Timely appointments and done when they say they will be done.
Great Team, Very Knowledgeable, Great experience buying a Vehicle. Everyone was great at getting my vehicle requirements fulfilled, and getting a decent trade-in value. Defiantly a top class team!
Megan was very courteous and respectful. She treated me as a person rather than just a number.
They treated me with respect and as though I mattered!
Rick was awesome! So friendly, kind and very easy to work with. He went out of his way to make sure my husband and I were comfortable with our purchase. He even reached out a week later to make sure we were still happy! Super super nice guy.
Knowledgeable and easy to deal with Made my buying experience a simple one with no hassle
Just purchased a 2021 Subaru from Spitzer and I love it! Couldn’t not recommend the dealership more- everyone was friendly and the salesman Rick is a great guy. The process was straightforward and they went out of their way to make sure I had all the facts on my Subaru- definitely recommend this dealership and I will be back.
Working with Rick and and the whole crew was a pleasure. Will definitely be back for my next purchase.
Great experience, sales crew was very helpful and made for an easy transaction.I'm very happy with the buying experience
Problem was not taking care of and it cost me a bunch of money they said the problem improved some in my book that is not fixed
Very accommodating and understanding Very easy to talk to over the phone. He explained things well.
Fast efficient did things in a timely manner was so happy will use the service again
Loved that the truck came back cleaned. I also liked the Pick Up and Deliver service.
Polite, courteous, listened to me. Gave me a quote on work that I'd be having done in the next few months.
I enjoyed the Spitzer experience. Everyone was friendly and they didn’t pressure me. I got a great deal on top of that.
Great dealership. Everyone is friendly and welcoming. Service department is the best you can get. The employees are great and caring. Sales , finance and management are top shelve.
Overall, everybody was well prepared! Enjoyed meeting all the employees! And when I buy my next car, I definitely would buy it at Spitzer!
Rick is a very good salesman!! He was always there to help me with anything I needed. He was cheerful even when I accidentally called him on his day off!! LOL. I would recommend him to everyone I know!!
They know I work and can't get my truck there to get service so they pick it up and return it to me complete as for the service they kept me informed with the short video explaining everything. That's about all I can say the service side of things did a great job.
These guys were able to help in a timely manner and get things fixed prior to a long road trip . They were also able to help the best the could woth making the repair an affordable cost ! Thank you !
They made buying a car easy! They explained every paper before I signed them. Well prepared ! I would recommend them to anyone who needs a new vehicle!
Great experience dealing with Spitzer Ford. Would recommend for any service or sales. Will visit again.
Spitzer Ford is located in a beautiful area…in opinion…the service is no pressure…really if at the dealership showing up with a plan to get the vehicle needed, Spitzer definitely follows through without pressure and the inventory is practical and efficient
Amanda was more than helpful, and is a very kind and knowledgeable person on all types of vehicles at Ford. Definitely would recommend dealing with her!
Smooth and easy experience. Jason and Rick were great to deal with and had answers for any questions or concerns.
They were very helpful in getting my problem with my air conditioner solved. Thanks so much.
Everyone was awesome to deal with: they worked to meet my price range: I love my truck: thanks Jason Rick Doug John and Renee S. ( for picking my truck up to get bug shield on) and thanks Taylor
Friendly people that are attentive to a person’s needs had a service problem got me in asap
Good relationship I am happy with the staff and service at Spitzer Ford in St. Mary's
Very easy to schedule, friendly service, and knowledgeable people. It was easy to schedule my appointment. The people in the service area are very knowledgeable and friendly.
This is Victoria Bouch …. Rick Straub was awesome and thank you also Jason and Doug
Very friendly staff Comfortable atmosphere No pressure in buying Communication after new Vehicle pickup was appreciated
Excellent service from top to bottom. Everyone bent over backwards to ensure our satisfaction. Highest recommendation to anyone looking to buy a car.
They were quick, efficient and thorough. They were also knowledgeable and kept me informed of the status of my recall work. Gave me prices on new tires
Rick Struab was are sales man , won’t deal with anyone but him we’ve bought two vehicles from him so far
Great experience! Thanks again
It’s a great place to deal with and service my vehicle. Very well satisfied
Service was fast and completed as scheduled. No issues , The recall was completed and appropriate paperwork was provided.
They found a leak while doing an oil change.they ordered the seal and fixed it the next week. They even got Ford to pay for it
The entire team was a pleasure to work with. I really appreciated the fact that they all went above and beyond. Quite accommodating. Amanda, John, Jeff, and Doug were great! Rick is awesome too! Thanks all!
Rick Straub was a very good salesman from the ordering of my Bronco through delivery. Very knowledgeable and true to his word. Great experience with Rick and dealership. Jackie Pomeroy
Rick Straub was very knowledgeable and helpful in making this experience fun and easy! He could easily answer all of our questions. He knew a lot about the vehicles! For something that felt stressful to us at the time, it was easy with Rick! There were lots of available options for the type of vehicle we wanted to see. It helped that there were three varieties of the suv there that we were interested in.
As two busy, working parents, Rick knew what qualities we were looking for in our vehicle and even pointed out some that we hadn't ... Read More DealerRater - Apr 15, 2026
Every one was very helpful and attentive. I would recommend this dealership to friends and family. Especially Rick straub
Very helpful, patient, honest! So accommodating with the kids as well! Made us feel very comfortable!
They were great and brought my Bronco home to me. Service was handled as quick as possible.
the staff is very friendly at Spitzer Ford, waiting room is nice, looking forward to ordering my next truck in 2027.
I purchased my truck 7 years ago from this dealership. They have serviced it the entire time I have owned it and as always the service has been outstanding.
The mechanics in the service department are excellent. They do great work very professional service people. The service area in the showroom area are very clean.
Happy with my purchase staff was friendly and helpful. Made my buying experience quick and easy.
Very friendly service while getting my vehicle repaired. Went above and beyond to help us. Thank you so much!!!!
